Author Topic: Automatic Membership renewal  (Read 3430 times)

Offline dds4x4

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Automatic Membership renewal
« on: February 04, 2013, 07:40:40 pm »
I no find the Renewal box when I log-on?
Sent a Message through the Membership page, No reply.
Who is minding the In Box?

Trying to renew Membership and make an Additional $$$ donation, on my credit card.

Thanks
Doug

Offline dds4x4

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Re: Automatic Membership renewal
« Reply #1 on: March 06, 2013, 08:57:33 pm »
Has this been resolved?
Shall I try again to renew on-line and contribute $$$?

Offline Peter Vahry

  • UFWDA International Vice-President
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Re: Automatic Membership renewal
« Reply #2 on: March 07, 2013, 11:28:59 pm »
Hi Doug, we hope it's sorted, so please try again to renew. The system can't however manage to take a donation directly with a renewal and any donation needs to go through our 'store'.  I think that there is a link to enable that.

Our software behind the webpage could use some 'modernizing' but that's funds that are diverted from our overall mission. It's 'chicken and egg' stuff deciding if we should spend to make it easier to receive!

Regards
Peter
Auckland Four Wheel Drive Club Inc, 4x4 Challenges NZ Inc, NZFWDA life member

Offline dds4x4

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Re: Automatic Membership renewal
« Reply #3 on: March 09, 2013, 10:44:00 pm »
Hello Peter,

Understand about priorities on expenses.
Just wanted UFWDA to be aware Renewal by Credit Card doesn't seem to be available/working?

Stilll not able to process my Renewal on-line.
Tried through my ID# in Member Services, find no LINK to Renewal of membership or make Donation.
Tried through Joining as Individual Member, where at the bottom near the Credit Card info it does ask for Contribution Amount, but when I attempted to pay by Credit Card, the message is "you already have an ID#, contact Member Services".

Guess I'll have to revert back to mailing a check.

Thanks
Doug

Offline Peter Vahry

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Re: Automatic Membership renewal
« Reply #4 on: March 11, 2013, 02:18:21 am »
Thanks Doug and as you've emailed since, it looks like you identified a problem that we've fixed for you... and hopefully others. The creation of a new ID number on renewal is another thing that you point out and that too we'll follow up.

We need this sort of feedback from members, as several of the BoD are life or ambassador members who don't use those renewal functions on the website!

Peter
Auckland Four Wheel Drive Club Inc, 4x4 Challenges NZ Inc, NZFWDA life member